Korixel™
Operated by Shanghai Piri Piri Network Technology Co., Ltd.
No. 629 Changzhong Road, Fengxian District, Shanghai
Business Representative: Niu Fang
Frequently Asked Questions
Welcome to the Korixel™ FAQ page.
This section provides general information about our brand, products, shipping process, returns, and customer support.
Our goal is to help customers quickly understand common questions while providing clear and helpful guidance.
About Korixel™
What is Korixel™?
Korixel™ is a modern baby and parenting lifestyle brand operated by:
Shanghai Piri Piri Network Technology Co., Ltd.
We focus on thoughtfully designed baby essentials and family lifestyle products that combine practical functionality with modern design.
Our collections include feeding accessories, nursery comfort products, baby care items, and organization solutions.
Who operates Korixel™?
Korixel™ is operated by:
Shanghai Piri Piri Network Technology Co., Ltd.
Business Representative:
Niu Fang
Business Address:
No. 629 Changzhong Road, Fengxian District, Shanghai
Product Questions
Where can I find product information?
Each Korixel™ product page provides detailed information about:
- Product features
- Product design
- Recommended usage
- Product specifications
Customers may contact our support team if additional information is required.
Email:
Are Korixel™ products designed for everyday family use?
Korixel™ products are created around everyday parenting routines, focusing on practical designs, organization, comfort, and convenience.
Product descriptions provide general information to help customers understand each item.
Shipping Questions
How long does shipping take?
The estimated transportation time is:
3–7 business days
Before shipment preparation, orders generally require:
1–3 business days
for processing.
Will tracking information be available?
When available, shipment tracking details will be provided after dispatch.
Tracking updates may require some time before displaying movement information.
What should I do if my delivery is delayed?
If you experience a delivery concern, please contact:
Email:
Our support team will review your request within:
3 business days
Return Questions
Can I request a return?
Eligible return requests may be submitted within:
30 calendar days after delivery
Customers should contact Korixel™ support before beginning the return process.
How do I request a return?
Please provide:
- Name
- Contact information
- Product details
- Reason for request
Our team will provide the next steps after review.
When will refunds be processed?
Approved refunds are generally processed within:
7–10 business days
after the return review process has been completed.
Contact Questions
How can I contact Korixel™?
Email:
Phone:
18601613810
Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT+8)
Customer inquiries are generally reviewed within:
3 business days
Company Information
Brand Name: Korixel™
Legal Company Name: Shanghai Piri Piri Network Technology Co., Ltd.
Business Representative: Niu Fang
Business Address:
No. 629 Changzhong Road, Fengxian District, Shanghai
Customer Support Email:
service@korixel.com
Phone:
18601613810