Korixel™
Operated by Shanghai Piri Piri Network Technology Co., Ltd.
No. 629 Changzhong Road, Fengxian District, Shanghai
Business Representative: Niu Fang
Shipping Policy
At Korixel™, we understand that clear delivery information is an important part of a reliable customer experience.
This Shipping Policy explains our general processing procedures, estimated delivery timelines, shipment updates, and support process for delivery-related questions.
Our goal is to provide customers with transparent and easy-to-understand shipping information.
Order Processing Information
After an order request is received, our team begins preparing the items for shipment.
Processing Time
Orders are generally prepared within:
1–3 business days
during normal operating conditions.
Processing time includes:
- Order review
- Product preparation
- Packaging arrangement
- Shipment preparation
Processing times may vary slightly depending on product availability, seasonal demand, or operational conditions.
Estimated Delivery Time
After shipment preparation is completed, estimated transportation time is:
3–7 business days
Delivery time may vary depending on destination location, carrier conditions, weather situations, holidays, and other external factors.
We recommend allowing sufficient time for delivery before making arrangements based on expected arrival dates.
Shipping Information
Korixel™ provides shipping information designed to help customers understand their delivery process clearly.
Customers may receive shipment-related updates when available.
Once an order has been dispatched, available tracking information will be provided through the appropriate communication method.
Tracking updates may require additional time to appear after shipment.
Delivery Address Information
Customers are responsible for providing accurate delivery information when submitting an order request.
Please carefully review:
- Recipient name
- Delivery address
- Contact information
before completing the order process.
If incorrect information is provided, customers should contact Korixel™ customer support as soon as possible.
Delayed Delivery Assistance
While Korixel™ works to provide reliable delivery services, unexpected situations may occasionally affect transportation timelines.
Examples may include:
- Carrier delays
- Weather conditions
- Regional transportation interruptions
- Public holidays
If a shipment experiences an unusual delay, customers may contact our support team for assistance.
Email:
Our customer support team will review delivery concerns within:
3 business days
Tracking Support
Customers who have shipment-related questions may contact our support team with:
- Customer name
- Relevant product information
- Delivery details
- Description of the concern
Providing complete information helps our team review requests more efficiently.
Shipping Commitment
Korixel™ is committed to maintaining clear communication throughout the delivery process.
We continuously work to improve:
- Product preparation procedures
- Customer communication
- Shipping information clarity
- Overall service experience
Company Information
Brand Name: Korixel™
Legal Company Name: Shanghai Piri Piri Network Technology Co., Ltd.
Business Representative: Niu Fang
Business Address:
No. 629 Changzhong Road, Fengxian District, Shanghai
Customer Support Email:
service@korixel.com
Phone:
18601613810